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What is Quality 4.0?

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The term “Quality 4.0” has been making the rounds these last few years and I’ve always wondered what it was about. Thankfully, the October 2019 edition of Quality Progress, the monthly newsletter of American Society Quality, carried a great article on the subject. Here is a summary of the key points of Quality 4.0 from the article. Linked to the fourth industrial revolution; builds on the third (digital) and integrates various technologies to make our lives even simpler.  It comprises the use of one or more of the following to make quality products and services: 3D printing Internet of things Cloud computing  Machine learning Artificial intelligence  Blockchain technology Enterprise Quality Management System (EQMS) software is a tool that manages content and business processes for quality and compliance throughout the supply chain. Entreprise Resource Planning (ERP) software is a tool for managing procurement processes and inventory. Enterprise Quality Management System is